PRIVACY POLICY

Jinbayin Ltd., along with its subsidiaries and affiliates ("Jinbayin," "we," "us," "our"), recognizes the importance of your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how Jinbayin collects, uses, and protects information gathered from its customers, visitors, and users (collectively referred to as "Users") through its website at www.jinbayin.com (the "Site"), its products and services, associated social media pages, and other interactions with Jinbayin (collectively referred to as the "Services"). This policy outlines the types of information we collect, the reasons for collecting it, how we use it, and how we share it with third parties. By accessing or using the Services, or by submitting information to Jinbayin, you agree to be bound by the terms of this Privacy Policy and our Terms of Use (available at: Terms of Use).

Information We Collect

1. Information You Provide
When you register for an account or complete a transaction through the Services, we collect certain "Personal Information" (information that can be used to identify you), including but not limited to your name, email address, phone number, shipping address, billing information, date of birth, and other similar details. You may also provide Personal Information about others (e.g., when sending a gift to someone).

2. Device Identifiers
When accessing the Services through a device, we may collect device identifiers such as device ID and device type. These identifiers enable us to uniquely recognize your device and help us improve the Services, such as sending updates and personalized content. Device identifiers may be linked to your Personal Information for enhanced service functionality.

3. Analytics
We use third-party analytics tools to monitor and analyze how Users interact with the Services. This may involve collecting data through cookies and other tracking technologies. The information gathered helps us understand user preferences, improve service offerings, and enhance user experience.

4. Log Data
Our servers automatically collect certain data when you access or use our Services. This "Log Data" may include information such as your device’s IP address, the website you visited prior to using our Services, transaction details (purchases, products viewed), browser type and settings, date and time of access, and information about your device’s configuration. We may also collect location data, including GPS information and data from nearby Wi-Fi networks, if you enable location services.

5. Cookies and Tracking Information
We use cookies and similar technologies like pixel tags and web beacons to gather data on how you use our Services. Cookies are small text files stored on your device that help us remember your preferences, orders, and other useful information. This usage data may be associated with Personal Information. Third-party cookies and tracking technologies are also used across the Services and on other websites, including social media platforms. These technologies support operational functions, performance enhancements, and advertising.

  • To adjust your tracking preferences on iOS, go to Settings > Privacy & Security > Tracking.

  • For Android users, visit Settings > Google > Ads > Opt out of interest-based ads.

Service Providers
We may engage third-party companies and individuals to facilitate, provide, or analyze our Services (e.g., payment processing, data analysis, hosting services, etc.). These service providers may have access to your Personal Information but are obligated not to disclose or use it for any other purposes. These third parties may also use cookies and tracking technologies as part of their services, and we encourage you to review their privacy policies.

How We Use Your Information

We use the information we collect for a variety of purposes, including to:

  • Provide, maintain, and improve our Services.

  • Process transactions and fulfill orders.

  • Communicate with you, including sending order confirmations, updates, and marketing materials (if you have opted-in).

  • Understand and analyze usage patterns to improve user experience.

  • Respond to customer service inquiries.

  • Personalize your experience on the Services.

How We Share Your Information

We may share your Personal Information in the following circumstances:

  • With service providers to assist in providing the Services, such as payment processing, hosting, and analytics.

  • With business affiliates for internal purposes, including data analysis and performance monitoring.

  • With legal authorities when required by law or to protect our rights, property, or the safety of our users.

  • With your consent, such as when you opt in to receive marketing communications or share information with third-party services.

Data Security

We implement reasonable security measures to protect the Personal Information we collect. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including the right to access, update, or delete your data. If you wish to exercise any of these rights or have questions about your information, please contact us at privacy@jinbayin.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised at the top of the policy. Please review this Privacy Policy periodically for updates.

Use of Information

We primarily use the information we collect to fulfill our contractual obligations to you, pursue our legitimate business interests, and where you have given us consent. More specifically, Jinbayin uses your Personal Information for the following purposes:

  1. To Provide, Update, Maintain, and Protect the Services
    We use Personal Information to ensure the proper functioning of the Services, resolve errors, address security and technical issues, monitor usage trends, and respond to requests. Your email or phone number may be used to send you important notifications, including legally required notices (in place of postal mail). If you contact us via email, we may retain your correspondence, email address, and our replies.

  2. To Personalize Your Experience and Improve Customer Service
    Personal Information helps us understand your preferences and offer tailored product recommendations, notify you about abandoned shopping carts, and improve customer service. For marketing purposes, we rely on a legitimate interest in communicating with you about incomplete transactions and relevant offers based on your preferences.

  3. As Required by Law or Legal Process
    In some cases, we may be required to process your Personal Information to comply with a binding legal order or regulation. We will only do so to the extent necessary and in accordance with applicable law.

  4. To Communicate with You
    We use your information to respond to your inquiries, process your transactions, and provide updates regarding products, services, and policies. This may include service, technical, or administrative emails.

  5. To Process Transactions
    Personal Information is necessary for processing orders, billing, and account management. This includes managing payments, processing discounts from brand ambassadors, and other administrative tasks related to your account.

  6. To Investigate and Prevent Security Issues and Abuse
    We may use your information to monitor our Services for violations of our policies, and to detect, prevent, and investigate potential fraud, security breaches, and other unlawful activities.

  7. For Marketing Purposes
    We may use your information to market products and services to new and existing customers. This includes sending you promotional messages and sharing your information with third parties for marketing purposes. If you do not wish to receive these messages, you can opt out by following the unsubscribe instructions in the message or contacting our customer support team at contact@jinbayin.com.

  8. To Improve Our Sites
    We continually seek to improve the functionality and content of our Sites based on user feedback and usage data.

We also use your information as described in this Privacy Policy, as permitted by law, or as otherwise communicated to you. The legal basis for processing your Personal Information is under Article 6(1)(f) of the GDPR (balancing of interests), as well as Article 6(1)(b) (performance of a contract) and Article 6(1)(a) (your consent).

Information Sharing and Disclosure

Jinbayin may share, transfer, or disclose your Personal Information with third parties to provide the services you request or under the following circumstances:

  1. Service Providers
    We may share Personal Information with our third-party service providers (e.g., shipping companies, credit card processors, email service providers, etc.) that are necessary to fulfill orders and deliver Services. These third parties are contractually prohibited from using your Personal Information for marketing purposes or selling it. They are only allowed to use this information as necessary to perform services for us or to comply with legal obligations.

  2. Marketing and Business Development
    We may share Personal Information with third-party service providers for marketing and business development purposes. These service providers may have access to your data to perform their functions but are restricted from using or disclosing it beyond what is necessary to provide the services to us.

  3. Non-Personal Information Sharing
    We may share data that is not considered Personal Information, such as device identifiers, analytics, and Usage Data, to understand usage patterns and improve user experience.

  4. Legal Compliance and Protection
    Jinbayin may disclose your Personal Information if required or permitted by law, such as in response to a court order or subpoena, or if we believe it’s necessary to protect our rights, respond to legal processes, or prevent fraud, security breaches, or illegal activities.

  5. Business Transfers
    In the event of a merger, acquisition, bankruptcy, or sale of assets, your Personal Information may be transferred to the acquiring party. We will notify you prior to any such transfer of your data, and we will ensure that your data is handled in compliance with this Privacy Policy.

  6. Public Sharing
    Any information you voluntarily share through public forums, blog posts, or comments on the Services is visible to other Users. Jinbayin is not responsible for any information you submit publicly that could be used by others to send unsolicited communications.

  7. Promotional and Service-Related Posts
    Occasionally, we may post certain Personal Information for promotional or Service-related purposes. We will obtain your consent before posting such information.

Retention of Data

Jinbayin retains your Personal Information for as long as it is necessary or appropriate to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce agreements.

We may also retain Usage Data for internal analysis purposes, typically for a shorter period, unless the data is used to improve the security of our Services or comply with legal retention requirements.

Transfer of Data

Your information, including Personal Information, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States, please note that your Personal Information may be transferred to and processed in the United States, which may have different data protection laws compared to your country.

By using our Services, you consent to the transfer and processing of your Personal Information in the United States, understanding that the data protection regulations there may differ from those in your home country.

Jinbayin will take reasonable steps to ensure that your Personal Information is processed securely and in accordance with this Privacy Policy.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and learn that we have collected Personal Information from a child under 13 without parental consent, please contact us immediately, and we will delete that information.

Protecting Your Information

Jinbayin implements security measures designed to protect the Personal Information you provide. These measures are implemented during both transmission and receipt of your data. Sensitive information, such as credit card details, is encrypted using secure socket layer (SSL) technology. However, please note that no method of data transmission over the internet or method of electronic storage is entirely secure. While we strive to protect your Personal Information, we cannot guarantee the absolute security of your data. Additionally, internet data transmission is not always fully secure, and we cannot guarantee the security of the information you transmit through our Services.

Third Parties

The Services may contain links to third-party sites. By clicking on these links, you will be leaving our Services. Jinbayin is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal data.

Service Providers

We may engage third-party companies and individuals to facilitate the Services and provide our products and services on our behalf. These Service Providers may assist in areas such as marketing, data analysis, business development, and improving our Services. These third parties may have access to your Personal Information but are obligated not to use or disclose it except as necessary to perform their services or to comply with legal requirements.

Some Service Providers may retain aggregated, anonymized data sets where individual identities can no longer be determined.

Sweepstakes and Competitions

From time to time, we may run sweepstakes, competitions, or other promotional activities. Participation in these activities may require you to opt in to receive marketing communications from us. You may opt out of receiving these communications at any time, as described below. In case of any discrepancies between the terms of a sweepstakes or competition and this Privacy Policy, the terms of the engagement will prevail.

Communications Opt-Out

You may opt out of receiving marketing communications from us at any time by following the opt-out instructions provided in any email or by contacting our Customer Service team at contact@jinbayin.com. Please note that even if you opt out of marketing communications, we will continue to send you order confirmations and other non-marketing communications.

Edit or Delete Account

If your Personal Information changes, you may update, correct, or amend your account by logging into your account on www.jinbayin.com. If you wish to delete or deactivate your account, please contact us at contact@jinbayin.com.

Changes to Privacy Policy

Jinbayin reserves the right to amend or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. By continuing to use our Services after any updates, you acknowledge and agree to the revised Privacy Policy.

Effective Date

This Privacy Policy was last modified on December 9, 2024.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@jinbayin.com.